Effective 16 November 2026
Cookie policy
We use a small set of analytics and advertising tools to understand how guests use our website and to measure our ads. The site works perfectly well without them, and you can turn them off whenever you like.
In short
We use Google Analytics to see how visitors use the site.
We use the Meta Pixel to measure our Facebook and Instagram ads.
Visitors browsing from Europe are asked first; nothing loads until they accept.
Turn both off at any time with the Cookie choices link at the bottom of every page.
If you turn them off, the website works exactly the same.
What cookies are
Cookies are small files a website saves in your browser. Similar tools, such as your browser's local storage, work in the same way. They let a site remember your choices or understand how it is used.
The cookies we use
kh_consent
- Provider
- K Hotels (local storage)
- Purpose
- Remembers whether you accepted, declined or turned off analytics and advertising.
- Lasts
- Until you clear your browser data
- Can be turned off
- No, it stores your choice
_ga, _ga_*
- Provider
- Google Analytics
- Purpose
- Counts visits and shows which pages are useful, without telling us who you are.
- Lasts
- Up to 2 years
- Can be turned off
- Yes
_fbp
- Provider
- Meta Pixel
- Purpose
- Measures how our Facebook and Instagram adverts perform and who to show them to.
- Lasts
- 3 months
- Can be turned off
- Yes
When they load. For most visitors these tools load once the page has finished opening. If your browser is set to a European time zone, we first show a short notice and load nothing until you choose Accept; if you choose Decline, they stay off.
Google Analytics also recognises your visit when you move to our booking engine, bookings.resavenue.com, so that a booking is counted correctly.
Other websites and embedded content
The map on our contact page is provided by Google Maps, and Google may set its own cookies when the map loads. If you prefer, use the "Open in Google Maps" link instead.
Our booking engine, social media pages and review sites such as Tripadvisor have their own cookie policies, which apply when you visit them.
How to change your choice
Click here or at the bottom of any page to turn Google Analytics and the Meta Pixel off, or back on. You can also delete cookies in your browser settings, and most browsers let you block them altogether. Blocking our cookies will not stop the website from working.
Questions
Write to [email protected]. Our privacy policy explains how we handle personal data more generally.
Questions about this page? Write to [email protected] or call +256 777 824 000.